Booking conditions

Booking conditions

3 nights minimum length of stay all year-round (excluding peak season)

Check-in time: 12:00pm-5:00pm (after 5:00pm only on request)
Check-out time: 10:00am

Children older than of 7 years old only are welcome due to the idyllic location.

To confirm your reservation, it's very simple: a pre-payment of the stay must be paid by credit card (Mastercard, Visa or American Express), by bank transfer or by Relais & Châteaux gift e-certificates that you can buy online on https://www.relaischateaux.com/us/gift/certificates/gift-certificates

The balance of your booking, the Seychelles environmental tax of € 2.00 per night and per person and the extras consumed are to be settled at the hotel by credit card or in cash. Early departure (before 07h00) require check-out to be done on the eve.

For a less than 3 night booking, a prepayment equal to the total cost of the reservation is required at booking time.

Early departure (before 07h00) require check-out to be done on the eve.

We do not work with travel agencies and tour operators. Your reservation must imperatively be confirmed directly with the hotel.

Currencies accepted :
Euro, SCR (Seychelles Rupees), USD

Credit card accepted :
Mastercard, American Express or Visa
* No debit cards are allowed for payments

The rooms displayed on the pictures of our brochure and website may differ from the ones that are booked and may not be identical to the room where you will be accommodated.

The following conditions apply during peak festive season ( December 23rd to January 15th)

- Mandatory minimum 7 nights stay.
- Additional cost of € 100.00 per night.
- Mandatory half board.

Cancellation policy

Cancellation fees :

  • If the cancellation is announced in writing at least 3 months before the arrival date: Eur 500.— cancellation fees.
  • If the cancellation is announced in writing less than 3 months before the arrival date: the amount of the pre-payment made at the moment of the booking is due.
  • If the cancellation is announced in writing less than 1 month before the arrival date: the amount of the total of the booking is due.

In regards to unfortunate situation like a serious illness or death, please contact us directly with presentation of a certified document and we will review your request. In any case, the amount of one night will be charged

Any stay started is due automatically.

Any stay shortened due to bad weather or anything else is not taken into consideration.

We advise you to take out travel insurance if your credit card does not cover you in the event of a problem. It is a condition of travel that guests must have insurance cancellation/curtailment, medical expenses, default and baggage loss. Please note that Le Chateau de Feuilles cannot be held responsible for any costs incurred by any airline delays or cancellation.

An incredible day trip on the weekend to our private island Grande Soeur (only one day per weekend on Saturday OR on Sunday, if the minimum number of participant (8 adults) is reached and according to weather & sea conditions).
Contribution of Eur 225.- (all taxes included) per person for boat transport, exclusivity of the island, landing service, service on the island and buffet with barbecue for lunch (soft drinks included).
We advise pregnant women to not take part to this trip.

Breakfast
08h00 - 10h00 in the restaurant.
Our Chateau (Continental) breakfast includes : fresh fruit juices, Seychelles tea, organic bolivan coffee, organic expresso, hot or cold chocolate, homemade danish (toasts, croissants, pains au chocolat, brioches, fresh bread,...) butter, pure and delicious Seychelles honey, homemade jams and marmelades, fresh fruits salad, homemade yoghurts, corn flakes, porridge, cheese (reblochon fermier, roquefort, chevre,...)
Supplement for eggs (boiled, poached, scramble, fried, omelette), ham, bacon, sausages, crepes and pancakes.

Half board package includes the sumptuous 4-course discovery menu delight in the evening, excluding all drinks.

The half-board option is strongly recommended because it is sometimes difficult to get around the island in the evening and the number of tables is limited to 7 only, i.e. the number of rooms. When a customer dines outside of our establishment, we are then able to accommodate customers from outside who wish to come and dine. For customers choosing the breakfast only option, we inform you that we will not be able to make your reservations in other restaurants.

Since January 2024, the free car rental offer no longer exists.

The photos of the different categories of rooms visible on our communication media (brochure, website, etc.) are only examples of a specific type of room. We cannot guarantee that you will be accommodated in exactly the same room that illustrates our communication materials, because all of our rooms are unique and arranged differently. Our rooms are not self-catering and therefore it is forbidden to cook in them.

All our rooms are NON-smoking.